Small business research company Warrillow, in one of its recent newsletters, writes that amongst all social media Twitter is by far the best way that smaller businesses have found to to connect with the companies they want to be in touch with.
No one wants to spend money on new technology unless they really have to. Unfortunately, for many of us, we buy technology when what we have is no longer working.
If your office is a mass of confusion, with various users editing various documents and not realizing that there are changes made to the documents they have worked on, then you're probably experiencing a lot of wasted time and frayed nerves.
I host my email with Intermedia and am quite pleased with their customer service (rock solid) and service overall. They are a bit pricey, I think, but maybe you really "get what you pay for" in this case.
Open source, as you might remember, is software - available free for use and modification. Open source includes operating systems such as Linux, or CRM programs such as SugarCRM.
There are many companies, such as Avidian, makers of CRM tool Prophet, who sell software that add-on to Microsoft Outlook, making it more powerful than it already is.
