Before he started to dole out social-media advice for entrepreneurs like you at Inc.'s recent GrowCo conference in New Orleans, Dave Kerpen, chairman of Likeable Media and now founder of offshoot Likeable Local, had a few things he wanted to get out of the way.
LAST MONTH, UNITED Airlines grounded nearly 5,000 flights when its computer system crashed. The culprit: a faulty network router. Later on the same morning, another computer glitch halted trading on the New York Stock Exchange for over three hours.
A portion of customer data from much-respected anti-virus firm BitDefender has leaked online and, according to the hacker who took the data and tried to extort the firm, usernames and passwords were not encrypted.