Facing unemployment in a dismal economy, Vernita Humphries of
Randallstown, Md., was elated when she landed a job last year. But just
days before her start date, the chief financial officer telephoned her
personally to rescind the offer.
How can an employee constructively complain to a higher-up without being shown the door? It's a fine line to walk, but improving your communication skills can help you navigate this minefield, experts say.