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Macy's Inc. has appointed Aubyn Elaine Thomas as Senior Vice
President of Marketing Services. In her new role, Thomas will
be responsible for driving growth and service excellence for Macy's
financial services businesses. This encompasses credit and loyalty
marketing as well as multicultural marketing for one of the world's
most recognized and respected brands. With a focus on customer
intimacy, her leadership will create new sources of value for
Macy's 40 million debit and credit card holders.
Thomas will also provide direction for the loyalty and rewards
platform, gift cards, enhancement services and financial analytic
capabilities. Her multicultural marketing leadership will enhance
the Macy's brand experience and continued offering of quality,
fashion-forward assortments specifically relevant to diverse customers.
Macy's will engage in key initiatives designed to build meaningful
relationships and help all audiences enjoy their own unique sense
of style and expression.
In her former assignment, Thomas was Vice President of the brand
and acquisition marketing group at Harrah's Entertainment, Inc
in Las Vegas. Her responsibilities included leading the growth
and development of the industry's largest distributor of casino
brands generating over $9 billion in sales annually. With over
40 resorts worldwide such as Caesars Palace, Harrah's, Bally's
and Paris in Las Vegas, her team built the framework for Harrah's
Entertainment, Inc. and developed advertising programs to build
equity and distinction. She also served as a leading member of
the corporate diversity strategy team for the office of the CEO.
Prior to her assignment at Harrah's Entertainment, Inc., Thomas
served as the Senior Vice President of Brand Strategy and Enterprise
Marketing for Bank of America in Charlotte. She led a team in
corporate marketing to maintain enterprise focus on new and innovative
programs.
Thomas's educational background includes a dual degree program
in Engineering; a 5-year undergraduate curriculum. She holds two
bachelors degrees: one in Mathematics from Spelman College, and
one in Electrical Engineering from Georgia Institute of Technology.
She also holds an MBA in marketing from Clark Atlanta University.
She has made her home base in New York at Macy's Corporate Marketing
headquarters.
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