Owners of cars that were new or redesigned for the 2011 model year are
reporting more quality problems, partly because of glitches with the
navigation screens, voice-activated systems and other technology packed
into their dashboards.
Used car dealers may be selling cars and trucks that have been recalled
but not repaired because manufacturers don't send them the same recall
notifications that are sent to franchised dealers, said a study by a
government watchdog.
