The average person speaks about 16,000 words a day. A few simple words of kindness can make all the difference in the world to the person hearing them, so try to use some of your 16,000 words to soothe someone's troubles or give encouragement. Get started by making these phrases part of your everyday speech.
“You are awesome.”
Too often, people focus on the negative. Just check out online reviews to get a sense of how much easier it is to complain than it is to compliment. When people these days have a less than stellar experience at a restaurant, for example, they are so quick to leave an angry diatribe online. When they have a great experience, though, they often don't feel the same urgency to leave a glowing review.
If you are quick to criticize, try being more quick to compliment. Find the positive with someone's performance on a project, witty humor, selfless behavior or optimistic outlook, then point it out verbally. These words can have a big impact when they are genuine and come from the heart.
“You can do it.”
When someone approaches you with a new idea or goal, is your first instinct to point out all the road blocks that will potentially stand in their way? Instead of tearing down the dreams and ambitions of others, try supporting them by asking how you can help or cheering them on. Instead of seeing limitations, see opportunities and embrace them with others.
“I forgive you.”
Forgiveness is hard, but anger and resentment are destroyers. When you can say “I forgive you” and really mean it, you can achieve healthier relationships, lower blood pressure and stress, greater psychological well-being and decreased feelings of hostility. Forgiveness is an active choice and a process, but it is worth it to release resentment.
Saying these two little words more often reminds you that your life is filled with positive things and helps you focus on what is really important. People like being appreciated, and it only takes a moment for your gratitude to be known. If someone has made a difference in your life, or just in your day, give them a sincere “thank you.”
“I don't know.”
This is actually one of the smartest things that can come out of your mouth. If you act like you know more than you do, you will likely not achieve the desired effect. Instead, freely admit “I don't know,” and welcome the learning opportunity that follows. And even if you think you know, don't shut your ears to someone else's opinion or more information just to protect your ego.